Return
Thank you for being with us!
We love you and want to make your shopping experience with us as comfortable as possible,
which is why we will pay special attention to every point:
Return Policy
Returns are accepted within 14 calendar days from the date of purchase/delivery, provided that the item has not been used and retains its original condition, consumer properties, factory labels, and tags.
Underwear is not subject to return or exchange.
Exchange Policy
Exchange of goods is carried out exclusively through return and repurchase of a new item.
WHAT IS REQUIRED FOR A RETURN
To process a return, you need to:
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Contact us in any convenient way and inform us of your intention to return the item.
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Fill out a printed return form and enclose it in the return package.
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Wait for notification of receipt of the item and the transfer of funds.
The refund is made by bank transfer. The payment is processed based on the complete and correct bank details provided in the printed return form.
The Buyer must provide the following information to receive the refund:
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Full name of the buyer
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Bank name
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Bank BIC (Bank Identifier Code)
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Bank correspondent account
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Account number of the owner
Funds paid by the Client for the Goods will be refunded within 10 days from the date the returned item is received.
The time for the funds to be credited to the Client's account depends on the internal regulations of the receiving bank.
Company Details
Actual address: 125009, Moscow, Pushkaryov Lane, 16
Email: shop@les-archives.com
Phone: +7 (916) 333 12 16
Company details:
Sole Proprietor: Margarita Grigoryevna Bezrukova
Actual address: Moscow, Pushkaryov Lane 16
INN (Taxpayer ID): 502008523641
Bank: TOCHKA Bank LLC
BIC: 044525104
Correspondent account: 30101810745374525104
Account number: 40802810901500271926