Delivery
Thank you for being with us!
We love you and want to make your shopping experience as comfortable as possible,
so we will pay special attention to every question you may have.
PAYMENT BY BANK CARD OR BANK TRANSFER
You can pay for goods in our online store using a bank card of the Visa, MasterCard, Maestro, or MIR payment systems, or by transferring funds to a bank account.
When paying via the PJSC SBERBANK payment system (by entering your card details), you will be redirected to the payment gateway of PJSC SBERBANK. The connection to the payment gateway and the transmission of information are carried out in a secure mode using SSL encryption. If your bank supports secure online payment technologies such as Verified By Visa, MasterCard SecureCode, MIR Accept, or J-Secure, entering a special password may also be required to complete the payment.
This website supports 256-bit encryption. The confidentiality of the personal information provided is ensured by PJSC SBERBANK. The entered information will not be disclosed to third parties, except as provided by the legislation of the Russian Federation. Payment processing by bank cards is carried out strictly in accordance with the requirements of the MIR, Visa Int., MasterCard Europe Sprl, and JCB payment systems.
When placing an order, please select the payment method.
DELIVERY METHODS
Express courier delivery within Moscow — 700 rubles. You can choose a convenient delivery time. Delivery is carried out within the MKAD (Moscow Ring Road).
Delivery of orders across Russia is carried out by the CDEK courier service. The estimated delivery time is 2–5 working days from the date of dispatch. Delivery to your door and to a CDEK pick-up point is available. Tracking is available via SMS and a postal tracking number.
Delivery of orders outside the Russian Federation is carried out by the EMS courier service. The estimated delivery time is 2–5 working days. Delivery is made to the specified address. Tracking is available by the postal tracking number.
The delivery cost is calculated individually (automatically) when placing an order. Delivery is carried out only after 100% prepayment of the order.
ORDER PROCESSING TIMES
Order processing times depend on the workload of the online store and may take up to 2 working days, excluding the day the order is placed.
Orders placed on weekends and public holidays are processed on the first or next working day.
In the event of order cancellation, the buyer must pay the delivery cost according to the tariff applicable in the region, as well as the return shipping cost to the Seller.
After the order has been dispatched, we will send you a notification via email containing the tracking number.
-
Please note that delivery to some settlements may not be available. Please check the information on the carrier's website.
**If you fail to collect your order, it will be returned to us. In this case, you will need to pay for the return shipping to us, as well as the cost of re-shipping the order to you.
Still have questions?
Call us at +7 (916) 333 12 16 or email us at shop@les-archives.com